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The 2013 AVAYA PDS & POM International User Group Conference & Expo
PITTSBURGH - Monday, May 27th 2013 [ME NewsWire]

(BUSINESS WIRE)-- The AVAYA PDS / POM User Group will be conducting its 22nd annual Conference & Expo at the Silverton Hotel & Casino Las Vegas, Nevada. September 16th, 17th and 18th 2013.

Topics include: AVAYA Presentations on outbound road map, multiple upcoming product releases for Proactive Contact & POM including: Proactive Contact 5.1, Proactive Contact 5.1 next steps, Proactive Outreach Manager (POM) 3.0, trouble shooting your system, regulatory updates and open forums. Raj Wadhwani, President of Contact Center World, will share "best practices".

The Silverton Hotel & Casino offers free shuttles to and from the airport and the Strip. We have secured a room rate of $50.00 Single or Double and in some cases, triple occupancy, for users that want to make a family vacation of it.

Meeting Agenda Summary*

-- Monday, September 16, 2013

6:30PM-10:00PM Cocktail Reception & Vendor Exposition*

-- Tuesday, September 17, 2013

8:00AM Breakfast, followed by user sessions.

-- Tuesday evening, September 17

Networking dinner event & early registration prize drawing

-- Wednesday, September 18, 2013

8:00AM Breakfast, followed by user sessions;

Gold Service Award given after lunch.

-- Wednesday, September 18, 2013

4:30PM Conference ends with door prize drawings.

*Vendor Exposition runs concurrently throughout conference

For more information go to:

Email: or call 1 724-947-5453.

Call Center vendors and suppliers wishing to display at the event must contact us by phone or email. Remember, space is very limited.

About The AVAYA PDS / POM User Group

AVAYA PDS USER GROUP Mission Statement To provide a vehicle for AVAYA predictive dialer users to increase their knowledge on proper operation, utilization, and maintenance of their systems and other call center solutions, in an environment conducive to networking


AVAYA Predictive Dialer & POM International User Group

Alex Demczak, 724-947-5453
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