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Main » 2016 » January » 3 » Customer Service Excellence Diploma for 490 Governmental Employees
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Customer Service Excellence Diploma for 490 Governmental Employees

MoI to celebrate the distinguished employees on Tuesday

ABU DHABI, United Arab Emirates - Monday, December 28th 2015 [ME NewsWire]

Under the patronage of Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, the Ministry of Interior (MoI) will celebrate tomorrow morning (Tuesday) the graduation of 490 employees from various governmental sectors in the UAE. The recognized employees are the second batch of Customer Service Excellence Diploma.

The Ministry of Interior has launched the Customer Service Excellence Diploma program in 2014 in cooperation with Etisalat Academy. The program was designed to benefit customer service employees in various governmental authorities.

Colonel Nasser Khadem Al Kaabi, Head of the Customer Service Department at the General Secretariat of HH Deputy Prime Minister, Minister of Interior said that the launch of the Diploma is in line with the directions and the aspirations of the Federal Government. It helps achieve the UAE Vision 2021, to make the UAE one of the best countries globally; especially in providing governmental services. It aims to train and qualify the front line governmental employees, and hone their skills to elevate the provided services in accordance with the highest international standards.

He stressed that graduating the second batch comes as a part of the efforts of the MoI to work with partners and prepare, qualify and develop national competencies of customer service employees, to help utilize them in an optimum way to achieve leadership in governmental services.

Col. Al Kaabi pointed that the Diploma program helps prepare and qualify the customer service employees who will be granted certificates accredited by International Business Training Association (IBTA). The program is available for all customer service employees, who are chosen based on certain conditions and criteria set by the Customer Service Department at the Ministry of Interior.

For more information about:

The Ministry of Interior, please click HERE

Abu Dhabi Police, please click HERE

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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.

Contacts

The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department

Abu Dhabi Police GHQ - Security Media

Chris Cron +971-(0)-50-666-4891

E-mail: cron.media@hotmail.com

 

 

 

 

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